Refund policy

Last updated 4 November 2026 by Peak Apps Studio. Contact: info@peakappsstudio.com

This page covers the Pro licences of the tools on peakappsstudio.com. The free tools need no payment. It says the same as the Pro and Refunds parts of the terms of use.

How to ask for a refund

Write to info@peakappsstudio.com from the email address you used for the purchase, and say which tool it was for. If Pro does not work with your file, write to us and we will look at it.

How you are paid back

Our order process is conducted by our online resellers Paddle.com and Gumroad. They are the Merchant of Record for all our orders, handle payment, sales tax/VAT and refunds, and their own terms also apply to your purchase.

Refunds are paid back through the reseller you paid.

The refund period

If a tool has a refund period of its own, it is on that tool’s terms page. For Chatbound Pro it is 14 days from the purchase: Chatbound terms.

After a refund

The tool checks your licence key about once a week, and Pro switches off if the purchase is refunded.

Your rights under the law

Nothing on this page takes away a right to a refund or to cancel that the law of your country gives you as a consumer.

Contact

Questions about refunds: info@peakappsstudio.com. How your data is handled is on the privacy and licenses page.